Leanna Olbinsky

Leanna Olbinsky is a seasoned professional in customer success and experience management, currently serving as the Head of Customer Success at SkillCat, where leadership focuses on enhancing customer experience for a platform designed to upskill tradespeople. Previously, Leanna held roles such as Head of Customer Experience at Silvertree and VP of Customer Success at Table Needs, where contributions significantly impacted their operational successes. Leanna is also an active member of the Support Driven community, fostering collaboration among customer support professionals. Early career experiences include roles in marketing and social media at Sworkit and Regan Communications, as well as hospitality positions that refined customer service skills. Leanna holds a Bachelor of Science in Communications from Suffolk University.