Emer Gavin

Emer Gavin (Smith) is currently an Enterprise Customer Success Manager and team lead at HSI-Skillko, where they focus on fostering strategic customer relationships and enhancing training management solutions. They have a strong background in the hospitality and logistics industries, having held various positions including Logistics Coordinator at EZ Living Furniture and PMS Support Agent at MICROS Systems Inc. Emer holds a Bachelor’s degree in Tourism and Business Management from Galway-Mayo Institute of Technology and a postgraduate degree in Tourism and Event Management from Dublin Institute of Technology. With expertise in customer satisfaction and event management, Emer drives success within a rapidly growing training platform in the UK and Ireland.