Alyssa Benjamin is an experienced professional with a diverse background in customer success, instructional design, and leadership within educational and fitness contexts. Currently serving as a Customer Success Manager at Skillsoft, Alyssa manages a portfolio of over 500 clients to support their compliance training initiatives. Previous roles include instructional design and facilitation at FINS Swimming, where training content for various learners was developed, and heading coaching and instruction teams that achieved significant membership growth. Experience at Houghton Mifflin Harcourt involved account management and proactive customer engagement. As a Lead Instructor at CycleBar, Alyssa played a key role in opening a new studio and training instructors. Alyssa's educational background includes a Bachelor’s degree in Communications from the University of Maryland, complemented by extensive coaching and teaching experience across various institutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices