Anna Shaw

Senior Manager Global Customer Success Team at SkillSoft

Anna Shaw is a seasoned professional with extensive experience in customer success and recruitment. Currently serving as the Senior Manager of Global Customer Success at Skillsoft since January 2016, Anna has a strong background that includes managing apprenticeship programmes and recruitment teams at QA Ltd from June 2011 to December 2015. Prior roles include Manager and Recruitment Business Partner for International Recruiting at United Health Group from April 2007 to June 2011, and HR Administrator and PA to the HR Director at Telefonica O2 in 2006. Anna began their career as a Senior Recruitment Consultant at BUCKS & BERKS from February 1997 to July 2006, specializing in both temporary and permanent recruitment.

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