Charlotte Tickner is the Manager of Customer Success for the UK and Ireland at Skillsoft, where they focus on enhancing customer relationships and driving program improvements. Previously, Charlotte served as a Customer Success Manager and a Senior Customer Success Manager at Skillsoft, where they utilized expertise in e-learning and customer support to ensure client satisfaction and program efficiency. Charlotte holds a background in implementing e-learning solutions, consistently delivering value through creative learning strategies and technical knowledge. They graduated from Collinwood College, building a foundation for their career in the technology-driven training industry.
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