Jaslene Chitkara

Jaslene Chitkara is an experienced professional specializing in customer success management, currently serving as an Enterprise Coaching Customer Success Manager at Skillsoft since July 2025. Previously, Jaslene held positions at Mimecast as a Customer Success Manager, where responsibilities included guiding clients through the implementation of email security solutions, and at SourceWhale as a Mid-Market Customer Success Manager, focusing on enhancing outreach and sourcing workflows for recruitment teams. Prior roles at Loxo involved ensuring client onboarding and strong account retention across numerous mid-market clients, beginning with a foundational position as a Customer Success Associate. Jaslene's early career included experiences in client relations, commercial diplomacy, and various analytical roles at AbbVie, and educational achievements feature a Bachelor of Arts degree in International Relations and Affairs from Northeastern University, complemented by studies at Sciences Po and The American University of Paris.