Jay Crocker is an experienced professional with a strong background in operations and project management across various technology and consulting firms. Currently serving as the Director of Professional Services Operations at Skillsoft, Jay is responsible for enhancing operational processes for a global team. Prior roles include Delivery Leader at MTX Group, where management of large-scale public sector programs was key, and Director of Professional Services at Clari, focusing on the development of tools and KPIs for professional services. Jay's extensive experience also encompasses significant positions at Appirio, where responsibilities included global sales operations and project delivery governance, as well as previous roles in organizations like Astadia, idea, and CIBER. Jay holds an MBA from the Rochester Institute of Technology and a BA in Math and Physics from SUNY Geneseo.
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