Kat Dalton

Kat Dalton is a seasoned Customer Success Manager with extensive experience in managing diverse portfolios and driving client satisfaction. Currently serving as a Senior Customer Success Manager at Skillsoft since November 2021, Kat has excelled in overseeing Enterprise and Strategic accounts for coaching products, achieving a client retention rate of 144% and recognition in Skillsoft's Winners Circle for FY24. Prior experience includes a role as Customer Success Manager II at CareerBuilder, managing a book of business worth $4.5 million, and earlier positions at Universal Wellness Source, where responsibilities ranged from operations management to marketing coordination. Kat's expertise in client engagement, onboarding, and strategic service delivery underscores a strong commitment to maximizing client ROI and achieving successful outcomes.