Randy Rix has extensive experience in technical support and customer care, currently serving as the Director of Technical Support at Skillsoft since June 2004, where responsibilities include overseeing e-learning and performance support solutions for diverse industries. Prior to Skillsoft, Randy Rix worked at Online Support Inc. from March 1997 to June 2004 as a Program Manager, focusing on customer relationship building and the implementation of operational processes for high-profile clients in the Communications, Technology, and Financial sectors. Educationally, Randy Rix holds a degree in Computer Business Applications and Accounting from Eastern College.
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