Scott Elvin, PMP, is a seasoned operations leader with extensive experience in enhancing organizational efficiency and customer success within the educational technology sector. Currently serving as a Senior Operations Manager at Skillsoft since May 2014, Scott has been instrumental in architecting initiatives that optimize the effectiveness of global Customer Success Managers by streamlining internal processes and developing scalable digital services. Previously, Scott held roles such as Operations Manager, where innovative solutions were implemented to boost team efficiency, and Customer Success Manager, providing strategic consulting on eLearning programs. Prior experience includes serving as a Case Manager at the Department of Social Development and an Acting Executive Director at Central Valley Adult Learning Association Inc. Scott holds a Master's and Bachelor's degrees in Education, as well as a Bachelor's degree in Business Administration from the University of New Brunswick.
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