Alma J.

Alma J. is an aspiring paralegal currently serving as an Escalation Specialist at Skillz Inc. since November 2021, with expertise in mitigating potential legal threats. Previously, Alma J. worked at Expedia Group from May 2013 to May 2020, holding positions as a Tier III Escalation Specialist and a Cruise Specialist, where skills in customer complaint management and travel itinerary customization were developed. Experience also includes roles at Marshall Retail Group from August 2009 to April 2013 as an Assistant Manager and at Footlocker.com / Eastbay, Inc. from August 2008 to July 2012 as a Sales Representative and Key Holder. Alma J. is pursuing an Associate's degree in Criminal Justice and Corrections at the University of Phoenix, expected to be completed in February 2027, and is a graduate of Valley High School, class of 2008.