Chris Thomas

Chris Thomas serves as the Director of Global Customer Experience at Skullcandy Inc. since November 2018, focusing on enhancing customer loyalty through exceptional experiences and innovative communication channels powered by Artificial Intelligence. Prior to this role, Chris held various positions at Black Diamond Equipment, including Director of Sales Operations, where responsibilities included driving revenue goals and managing cross-department initiatives. Chris also contributed to brand loyalty as a Global Service Manager and gained experience as a Warranty Manager during expeditions. Earlier professional experience includes guiding at Earth Treks Climbing and Fitness.