Conor Ward

Conor Ward is a seasoned design leader currently serving as the Director of Digital Customer Experience at Sky, where they shape user-centred strategies for residential services across the UK and Ireland. With a rich background that includes roles as Director of Design at BT and EE, Conor has built extensive in-house design teams and led transformative initiatives resulting in significant improvements in customer experience and revenue. Their career began as a Junior Graphic Designer at Webforia, and they possess a Bachelor's degree in Computer Science from Queen's University, Belfast. Throughout their career, Conor has demonstrated a strong commitment to innovation and user engagement, earning recognition for their contributions in the design community.