John L. has extensive experience in customer service and technical support, primarily within the telecommunications and financial sectors. Currently a Customer Service Representative at Sky since April 2013, John offers account and technical support for Sky's products in the Republic of Ireland, consistently meeting key performance indicators. Prior to this role, John held various positions at Vodafone Ireland, including Data Support Technician and Social Media Executive, receiving recognition for contributions such as creating a Mobile Broadband troubleshooting guide. Earlier roles include QA Software Test Engineer at International Financial Data Services and Visual Merchandiser at eXPD8@tradewins, along with multiple customer service and sales positions that demonstrate strong user support and sales skills. John holds a high school diploma from Saint Mary's College and completed a program at the Institute of Project Management Ireland in 2015.
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