Paul Syson is a highly effective Release and Implementation Manager specialist with over six years of experience in CRM and Contact Centre project management at FTSE100 companies. They have a proven track record in managing full development life cycles while ensuring adherence to cost, time, and quality criteria. Currently, Syson serves as the Business Delivery Manager for Workplace Technology at BSkyB, where they oversee supplier management for managed services across a corporate desktop estate. Their past roles include Release Management Group Manager at Prudential, where they received FSA recognition for industry best practices. Additionally, they hold multiple certifications, including ITIL Release Practitioner and APM Foundation Certified.
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