Stuart Abernethy

Stuart Abernethy is a Senior Engineering Manager at Sky, where they oversee Customer Contact Engineering, focusing on the operation and development of core technologies for the company's multi-channel contact center. Previously, Stuart held roles at BSkyB from 1996 to 2000, including Senior Unix Support Analyst and Senior Network Analyst, where they specialized in contact center technologies and IVR development during the early years of Pay-Per-View services. In their career, they have contributed significantly to the technological advancements within customer contact infrastructures.