Yuko B.

Yuko B. possesses extensive experience in problem management, business development, and customer success across various global organizations. From January 2010 to December 2012, Yuko B. served as Incoming Exchange and Intern Relations Team Lead at AIESEC, enhancing partnerships with multinational companies and other AIESEC chapters. Subsequent roles include Lead Problem Manager at Sky since June 2023, Major Incident Manager at Amazon from January 2022 to June 2023, and Client Success Manager at Cisilion from January 2021 to January 2022. Yuko B. also worked as an Assistant to Consul at the Embassy of Japan, Vendor Sales Representative at Accenture, and Critical Situation Manager at Microsoft, demonstrating a strong capability in managing complex customer relationships and ensuring compliance with institutional protocols. Yuko B. holds a Bachelor of Business in Hotel and Restaurant Management from Universidad Católica Santa María La Antigua and a Master of Science in Human Resources and Organizational Development from the University of Louisville.