Sheik Imran is a Genesys Cloud CX Architect and Team Lead with over 12 years of experience in unified communications and contact center infrastructure. They currently work at Sky Systems, Inc. since 2025, following their role as a Contact Center Infrastructure Specialist at Emirates NBD from 2017 to 2024. Sheik's background includes positions as an Avaya Level 1 Technician at SNIGDHA IT SERVICES PRIVATE LIMITED and an Avaya Engineer at HCLTech. Their expertise in Avaya and Genesys enables them to provide effective communication solutions, driven by a commitment to high-quality service and customer satisfaction.
This person is not in the org chart
This person is not in any teams
This person is not in any offices