Isabel OCarroll

Isabel OCarroll is currently the Service Delivery & Quality Manager at Suntransfers. Previously, OCarroll held various leadership positions, including Online Reputation & Post Travel Customer Care Director at RIU Hotels & Resorts, where they managed a team and defined departmental KPIs. Their experience spans across notable companies such as American Express, Hotelbeds, and Jumeirah Group, contributing to areas like customer care, purchasing, and human resources. Isabel earned a Master in Human Resources Management from EADA and a degree in International Buyer, Purchasing from Stockholm International Business School.