Michael S. is an accomplished leader in service monitoring, application engineering, and integration services with extensive experience in the telecommunications and aerospace industries. Currently serving as the Director of Service Monitoring & Management at skyguide since July 2019, Michael oversees technical service operations and the 24/7 System Monitoring and Control center. Previous roles include Director of Application Engineering Services & Integration at skyguide, where responsibilities encompassed product and engineering management, and Director Integration and Services Business Line at SITA, focusing on portfolio strategy. With a strong foundation in professional services developed at EMC, Orange Business Services, and Alcatel-Lucent Enterprise, Michael has demonstrated expertise in product management, consulting, and technical integration throughout a distinguished career. Michael holds an MBA from the University of Bradford and a BSEE from the University of Geneva, alongside executive education from IMD.
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