Steven Doak

Steven Doak has a diverse background in CRM and customer engagement, with experience in companies such as SkyShowtime, ITV, ScotRail Alliance, Freesat, The Telegraph, BBC, and Channel 4. Steven's roles have involved developing and implementing CRM strategies, optimizing customer retention, driving sales, and managing data for various companies in the media industry. Steven holds an NVQ Level 3 in Business and Administration from the Channel 4 Apprenticeship Scheme.