Szutin Lu

Szutin Lu is an experienced professional with a diverse background in management, customer service, and content development. As an Associate Manager at UNIQLO from July 2021 to April 2023, Szutin successfully turned around a loss-making store to achieve profitability for the first time in three years. Previous roles include Community Operations Trainee at Impact Hub Network, where Szutin conducted in-depth interviews and developed content to strengthen community ties, and Sales Specialist at MOTHERHOUSE, recognized for top sales performance. Szutin is currently an intern at SkyTeam, focusing on storytelling and content creation, while also holding positions as a Passenger Relations Officer at SATS Ltd. and Singapore Airlines, improving customer satisfaction through cross-cultural collaboration. Educational qualifications include a Bachelor's degree in Finance and Cooperative Management from National Taipei University and ongoing Master's degrees in Global Sustainable Business Management from Northumbria University and Amsterdam University of Applied Sciences.