Headquartered in the UAE, SLA-EXPERT delivers IT services and maintenance support around the world. We are a hub of highly experienced and qualified professionals and provide our clients with unparalleled IT assistance in their business processes. At SLA-EXPERT, our professional engineers have mastered the art of technology and consultancy. Our services are based on fast-track, from 2-hours SLA.

By choosing SLA-EXPERT, you will be able to optimize your systems by taking advantage of the benefits received through our premier IT services and maintenance support hub while bringing an important cost reduction to your yearly support.

No matter where you are in the world, our in-house engineers and multi-vendors expert to provide you with tailored IT services at a minimum cost across many regions. Having collaborated with the leading firms and organizations including Cisco, Oracle, Dell, HP, EMC and others, we are able to serve more and more clients effectively, efficiently and promptly.

Our Dubai-based experts supervise a large pool of worldwide partners to provide support to the clients in more than 60 countries.

SLA-EXPERT

Emad Aldaous

This department focuses on the development and implementation of technical solutions and engineering projects.

Engineering Department

This department provides support and maintenance for hardware and technical systems.

Technical Services

This department focuses on overseeing client accounts and ensuring customer satisfaction through effective relationship management.

SLA-EXPERT

Org chart

Teams

Engineering Department

Technical Services

Accounts Management

Offices