Alex Karol is an experienced professional in customer success and account management, currently serving as a Customer Success Manager at Slack since June 2021. Prior roles include Strategic Customer Success Manager at FourKites, Inc. from March 2018 to May 2021, and Senior Account Manager at Market Track from January 2017 to February 2018. Alex also held positions at Channel IQ, which was acquired by Market Track, where responsibilities included Senior Client Success Account Manager and Client Success Account Manager from March 2014 to December 2016. Early career experience includes roles as a Commercial Product Specialist and Sales Account Executive at Schneider from October 2010 to February 2014. Alex holds a degree from the University of Missouri-Columbia.
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