Astrid Malachewitz

Astrid Malachewitz is an experienced professional with a diverse background in customer service, campaign management, and journalism. Astrid served as a Senior Customer Service Representative at Covidien, where responsibilities included managing medical B2B customer inquiries and mentoring new hires. Previous roles include Internet Editor at Overture, where campaign management and client communication were key, and Experience as a Freelance Journalist, covering various complex topics in the Bremen region. Astrid's tenure at Accenture included multiple roles in the DoubleClick Campaign Management Team, focusing on project management, training, and escalations. Educational qualifications include a Bachelor of Arts in English Language and Literature, a Certificate in Broadcast Journalism, a Master of Arts in Anglo-Irish Literature and Drama, and a Postgraduate Diploma in Management and Marketing. Currently, Astrid works as a Customer Experience Agent at Slack.