Cara P.

Senior Customer Experience Agent

Cara P. is an experienced customer service professional currently serving as a Senior Customer Experience Agent at Slack since October 2021, after previously holding roles at Google and Sentinel Vaults Ltd. With expertise in customer satisfaction and administrative support, Cara has effectively engaged clients and implemented operational improvements across various organizations including Senrigan Capital Group and Sumitomo Mitsui Banking Corporation. Educational achievements include a Master of Philosophy in Medieval Studies from Trinity College Dublin and a Professional Diploma in Human Resources Management & Development from The University of Hong Kong, complemented by a Bachelor of Arts in Japanese Studies from Tamkang University.

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