Christa A.

Christa A. is an experienced customer service and retail professional with a diverse background in various roles across multiple industries. Currently serving as a Senior Customer Experience Agent at Slack since March 2018, Christa has honed skills in providing solutions and empathetic support in a fast-paced environment. Prior experience includes a Financial Services Representative position at CIBC, where responsibilities involved addressing client inquiries and ensuring customer satisfaction during banking transactions. Christa's retail expertise also encompasses leadership roles at Urban Outfitters Europe & Asia and merchandising responsibilities at Bluenotes, along with foundational experience as a Sales Associate at Sears Canada and Urban Planet. Christa holds a Bachelor's degree in Administrative Studies with a focus on Finance from York University.