Elexa Gilbert possesses extensive experience in technical support and customer service across various industries. Currently serving as a Senior Technical Support Engineer at Slack since February 2022, Elexa specializes in APIs, apps, and workflows, emphasizing collaboration and leadership. Previous roles include Sr. Technical Support Agent, where Elexa provided comprehensive SAAS support, and Customer Experience Agent, delivering exceptional technical assistance to clients. Prior to Slack, Elexa owned Monstir's Candies and Creations from February 2020 to February 2022. Prior experience at eBags included positions as Customer Care Manager and Trainer, as well as Senior Customer Support Specialist, while earlier work at Starbucks involved handling customer inquiries as an E-Commerce Customer Care Representative.
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