Gabe Prussin is a Principal Program Manager for Global Digital Customer Success at Slack, where they oversee 16,000 accounts and implement strategies for customer adoption and retention. With a history of building teams in Customer Success, Education, and Operations, Gabe has cultivated talent that drives impactful programs. They previously led operations at Remind, improving customer onboarding efficiency and satisfaction while resulting in significant revenue growth. A dedicated advocate for public education, Gabe's prior experience includes managing community relations for Success Academy Charter Schools and programming for research at Tufts University. Beyond their professional endeavors, Gabe enjoys yoga and is a dog parent.
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