Jeeeun Chang is an experienced professional in customer success and product management, currently serving as a Senior Customer Success Manager at Slack since November 2021, where responsibilities include onboarding education for new customers and developing strategic business plans. Prior experience includes roles as a Product Manager at Bespinglobal, focused on cloud-based software product planning, and as a Software Engineer at Socar, specializing in back-end development and AWS service management. Jeeeun also worked as an Advisory Software Engineer at OpenTide Korea, contributing to a major SNS Gateway project, and began a career as an Assistant Engineer at Feelingk, developing mobile web applications. Jeeeun holds an Executive MBA in Leadership from Pepperdine Graziadio Business School, a Master’s degree in Information Management from KAIST College of Business, and a Bachelor of Applied Science in Computer Engineering from Keimyung University.
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