John Knight is an experienced professional with a background in copywriting and customer experience. Since April 2016, John has worked at Slack as a Senior Copywriter, focusing on social media and app release notes. Prior to this, John held various roles at Piazza Technologies Inc. from August 2013 to March 2016, including Senior Customer Experience Agent and User and Data Operations Manager, where responsibilities included managing team resolutions for user issues and designing marketing materials. John's earlier experience as a Foreign Language Instructor at Zhengzhou Foreign Language School involved teaching English to high school students and developing engaging curricula. John holds a Bachelor’s Degree in Philosophy from California Polytechnic State University-San Luis Obispo and an Associate’s Degree from Santa Rosa Junior College.
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