Kaitlin Ross

Kaitlin Ross currently serves as the Lead of EMEA Customer Marketing at Slack since April 2024. Previously, Kaitlin held several influential roles at Cisco, including Global Head of Advocacy Innovation & Optimization and Sr. Strategy and Planning Lead for Global Advocacy, where responsibilities included leading strategic initiatives, developing a global framework for customer insights, and ensuring alignment with Cisco's sales and marketing strategy. Kaitlin also worked at Influitive as a Sr. Enterprise Consultant, developing advocate marketing programs for major clients, and began a career in marketing and public relations with various roles in social media consulting and account coordination. Kaitlin's education includes a Bachelor of Arts (Honours) from Queen's University and a Post-Graduate Certificate in Public Relations from Humber College.