Lauren Boldt, MBA, currently serves as a Senior Customer Experience Agent on the Money Team at Slack, where experience includes managing customer communications and achieving high performance metrics. Prior to Slack, Lauren held roles at Shipt as Shopper Excellence Specialist and Communication Specialist. Earlier experience includes conducting research in Artificial Intelligence at The University of Alabama in Huntsville, managing social media for the Berry Entrepreneurship Program at Berry College, and contributing to customer experience initiatives at WinShape Teams. Additional experience includes fundraising and event management with Booster and supporting leadership development at Auburn University through various roles. Lauren holds an MBA in Finance and Marketing from Berry College and a Bachelor of Applied Science from Auburn University.
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