Mallory Hull is a seasoned customer experience leader who has been bringing Southern hospitality to SaaS businesses since 2008. Mallory's career includes pivotal roles at Slack, where they currently serve as Customer Success Leader for the AMER East region, and Emma, Inc., where they held several leadership positions that significantly enhanced customer satisfaction and service revenue. With a B.A. in Communications, Advertising, and Marketing from East Tennessee State University, Mallory has demonstrated a passion for creating happy teams and satisfied customers throughout their diverse professional journey.
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