Mark M. is a seasoned technical professional with extensive experience in architecture and solutions design. Currently serving as a Technical Architect at Slack since July 2023, Mark previously held roles including Technical Lead at Royal Caribbean Group for a brief tenure in May 2023 to June 2023 and Solutions Architect at LivePerson from February 2014 to April 2023. At LivePerson, Mark contributed significantly to the company’s success by working with top clients to create solution proposals, proof of concepts, and architecture diagrams, resulting in over $30 million in project revenue. Additionally, Mark was a founding member of a team that managed partnerships with Meta, overseeing critical integrations with Messenger, WhatsApp, and Instagram. Mark’s technical skill set is complemented by a progressive career in support roles, demonstrating a solid foundation in software development, technical support, and client-facing solutions.
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