Mark Woods is a seasoned professional in customer success, currently serving as the Principal Enterprise Customer Success Manager for the UK Enterprise business at Slack since April 2020, managing a book of business valued at approximately $5 million. Prior experience includes a role as a Customer Success Manager at Salesforce, where Mark maximized the potential of key mid-market accounts such as Stella McCartney and Formula 1. Additionally, Mark has a background in freelance data analysis and management teaching assistance at Dublin City University, where support was provided to postgraduate students. Mark holds a Master's Degree in Business Management from Dublin City University and a BA in Journalism from Dublin Business School.
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