Mel McManus

Mel McManus is an experienced professional in customer success and project management, currently serving as a Senior Customer Success Manager at Slack since January 2022. Prior roles include Customer Success Manager at Slack and Delivery Leadership Consultant at Slalom, where Mel managed multiple projects within a Global Financial Services Program. Mel has a proven track record in leading projects at Strata Decision Technology, achieving an 86% on-time completion rate, and accelerating software adoption by conducting personalized trainings. Previous experience includes roles at The Advisory Board Company, Outcome Health, and academic positions at the University of Vermont, where Mel also earned a Bachelor of Arts in Psychology and English.