Michael Massimi is a Senior Principal Researcher at Slack, where the focus is on enhancing the holistic customer journey, fostering academic partnerships, and developing innovative features to improve work efficiency since October 2016. Prior experience includes roles at Facebook as a Staff Researcher and Senior User Researcher, leading initiatives on Facebook Groups, and serving as a Post-doctoral Researcher at Microsoft. Michael also held positions as Associate Director at the Technologies for Aging Gracefully Lab, and multiple research and teaching roles at the University of Toronto. Early career experience includes software engineering at Nesbit Systems Inc. and internships at various Microsoft research facilities. Michael holds a Ph.D. and an MSc in Computer Science from the University of Toronto, along with a Bachelor of Science in Computer Science from The College of New Jersey.
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