Nicholas Merola

Nicholas Merola is a seasoned product research professional currently serving as the Product Research Senior Director at Slack, where management of researchers across various pillars focuses on leveraging qualitative and quantitative research methods to enhance user and customer experiences. Previously, Nicholas worked as a Quantitative Researcher at Facebook, leading research initiatives for News Feed and Facebook Stories, utilizing diverse research methods to drive the development of features such as Reactions and improve user interaction. Earlier experience includes a role as a Research Fellow at the Social Media Lab at Northwestern University. Nicholas holds a Bachelor's Degree from Cornell University and a Ph.D. from The University of Texas at Austin.