Richard A. is a seasoned software engineer with extensive experience at Slack, where employment spans from June 2016 to the present, holding various titles including Software Engineer, Senior Developer Support Engineer, Developer Support Engineer, Senior Customer Experience Agent, and Customer Experience Agent. Prior experience includes a role as Technical Support Coordinator at TicketDirect from August 2013 to June 2016 and serving as Client Services Advisor at Decision Intellect from December 2012 to June 2013. Richard A. holds a Bachelor of Science degree in Computer Science from the University of Otago, obtained between 2007 and 2012, and completed secondary education at John McGlashan College from 2002 to 2006.
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