Samantha Raphael is an experienced product manager currently working at Slack since October 2020, where responsibilities have included managing customer experience. Prior to this role, Samantha held various positions at InVision from December 2016 to September 2020, including Support Manager APAC and Tier 1 Support Team Lead. Samantha began the career as a Creative Producer at The Jacky Winter Group and completed a graduate placement at The Clemenger Group in 2013. Earlier work experience includes a technician role at Apple from 2008 to 2013. Samantha holds a Bachelor of Arts in General Studies and a Graduate Certificate in Cyber Security Governance and Risk Management from RMIT University.
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