Sarah Smith is a skilled professional with extensive experience in customer success and marketing. Currently a Senior Success Manager at Slack since May 2021, Sarah previously held various roles in customer success at the company, contributing to portfolio excellence and scale initiatives. Prior experience at Nielsen from July 2016 to April 2021 included managing marketing effectiveness projects and delivering multi-touch attribution results for FMCG clients. Sarah's earlier positions include roles at Northwestern Fitness and Recreation, Medline Industries, and various marketing internships, showcasing a strong foundation in client relations, data analysis, and strategic marketing. Educational achievements include a Bachelor of Science in Communication Studies from Northwestern University and additional studies at Sciences Po in 2014.
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