Tushar Shah is an experienced professional in the field of software testing and customer success, having held various roles across multiple companies. Tushar began as a Software Test Engineer at PalmSource, Inc. from May 2003 to August 2004 and advanced to Software Test Lead at CIGNEX Technologies, Inc. until June 2008. Tushar then transitioned to customer success roles, including Professional Services Lead at Preact and Senior Manager Customer Success at Gainsight. From February 2014 to January 2024, Tushar held various positions at Slack, culminating in the role of Director, Technical Architects, Professional Services - Customer Success, after earlier serving as Senior Director and Manager. Tushar also contributed to LinkedIn as Manager, Technical Consulting - Customer Success from January 2012 to May 2015.
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