Eric Petty is a contact center operations and technology leader with over 20 years of experience in project management and performance acceleration. They currently serve as a Principal Consultant at Slalom, where they develop new product offerings and manage consulting projects focused on modernizing contact center technology. Previously, Eric held roles at Five9, Expedia, Inc., Vertafore, Health IQ, and Farmers Insurance, contributing to revenue growth through innovative technology utilization and operational efficiency improvements. Eric earned a Bachelor of Science in Computer Software Engineering from Western Governors University.
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