Luke Gilbert is a Senior Principal at Slalom, where they focus on new practice and capability creation. With a background in service delivery and operations, they previously served in various roles including Senior Service Delivery Manager at Logicalis Australia and Account Service Delivery Manager at Deloitte Australia. Their career began at Sensis, where they worked as a Service Desk Analyst and later as IT Technical Support Analyst. Luke has extensive experience leading technical support teams and driving continuous service improvement initiatives across multiple industries. They graduated from Sacred Heart College, where they laid the foundation for their professional journey.
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