Mark Schafer is a Principal at Slalom, specializing in Salesforce CRM and holding the title of Salesforce Certified Application Architect. Previously, Mark served as a Senior Business Analyst and Salesforce Developer at Yesware, where they focused on strategic business projects and data-driven decision-making. With over seven years of experience as a Salesforce administrator and developer, Mark has successfully implemented more than 50 custom solutions. Mark also holds a Bachelor's degree in Music Business/Management from Berklee College of Music and a Data Science Certificate from General Assembly. As a speaker at Dreamforce 2018, Mark shared insights on enhancing business processes through effective use of data and systems.
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