Melanie Spinks is a Senior CX Strategist at Slalom, where they lead research and strategy initiatives to enhance customer experiences. With a background as a content creator and arts consultant, Melanie has presented at notable conferences and institutions, inspiring engagement through art and design. Previously, they served as a professor of art, design, and visual culture at Wingate University, where they innovated curriculum and improved student engagement. Melanie has also co-founded a design division at The Urban Electric Co., integrating cutting-edge technology into product development. Their extensive freelance work includes consulting on digital strategy and design, emphasizing the importance of accessible art and creative experiences.
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