Ryan Molitor

Client Success Specialist, Level 3 at SlashBlue

Ryan Molitor has a diverse work experience spanning over 25 years in the IT field. Ryan most recently served as a Client Success Specialist, Level 3 at slashBlue, where they provided escalation support for call center ticket triage, managing a high volume of tickets across multiple companies and sites. Prior to that, Ryan worked as a Central Regional IT Administrator at Stride, Inc., where they provided level 2 and level 3 support for online schools, achieving a high SLA closure rate and effectively managing school assets. Ryan also served as a Senior End User Support Specialist at PTC, delivering advanced level-two support and assisting with infrastructure and operations management. Earlier in their career, Ryan worked as a Systems Engineer at Siemens, where they gained experience in Windows and UNIX administration, led system upgrades, and managed virtual technologies. Ryan also worked at SDRC, Spanlink Communications, and CompUSA in various roles. Overall, Ryan Molitor has a strong background in IT support, troubleshooting, and infrastructure management.

Ryan Molitor attended St. Francis High School from 1990 to 1993 but did not receive a degree or specialize in any field of study during that time. Following high school, they pursued a degree in Computer Science at Augsburg University from 1994 to 2002, focusing on computers as their field of study.

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Timeline

  • Client Success Specialist, Level 3

    August 1, 2021 - present