Leard Grubi currently serves as a POD Success Manager and has also held the roles of Partner Success Manager and Customer Service Representative at Slice since August 2021. Responsibilities include managing customer communications across various channels, utilizing Salesforce for accurate information management, addressing customer complaints, and maintaining records of interactions. Prior to Slice, Leard Grubi worked at Gemak Trade from January 2018 to May 2020, focusing on scheduling product deliveries, reviewing invoices, providing peak period forecasts, and facilitating B2B communications. Leard Grubi completed a Secondary Diploma at High School Zef Lush Marku in 2018 and is currently pursuing a Bachelor of Science in Applied Economics and Entrepreneurship at Mother Teresa University.
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