Muthu Veerapathran

Muthu Veerapathran is an experienced customer support professional currently serving as a Senior Customer Support Executive at slice since January 2022, specializing in handling sensitive complaints from regulatory bodies and partner NBFCs. Prior to this role, Muthu worked at CRED as a Customer Success Consultant, managing escalation tickets from Twitter and high-level executives. Muthu's career began at Amazon, where responsibilities included being a Subject Matter Expert for the Amazon Pay India team and achieving customer experience goals as a Customer Service Specialist. Muthu holds a Bachelor of Technology degree in Biotechnology from Karunya Institute of Technology and Sciences, completed in 2017.